Legal
Terms of Service for TrimCargo
These terms govern your use of the TrimCargo Android, iOS and Windows applications. By installing or using a TrimCargo app, you agree to these terms.
Verify every result against the vessel’s approved stability booklet, hydrostatic tables, loading manual, company procedures and applicable regulations before acting.
1. About TrimCargo
TrimCargo is a professional decision-support tool for marine cargo officers, surveyors and ship operators. It assists with draft surveys, hold trimming, loading-limit checks, list and heel calculations, voyage record-keeping and related cargo computations.
2. Eligibility
The apps are intended for adult professional users who have appropriate marine training. By using an app, you confirm that you meet these criteria.
3. Licence
You receive a personal, non-exclusive, non-transferable and revocable licence to install and use the apps on devices you own or control for professional use. You may not unlawfully reverse engineer, remove proprietary notices, sublicense, rent, resell or use the apps in violation of applicable law or vessel-management policy.
4. Vessel data and outputs
You are responsible for the accuracy of all vessel, hydrostatic, hatch, draft, density, ballast, fuel, cargo and other values entered into the apps. Calculations are only as accurate as the input and source documentation provided.
5. Trial and TrimCargo Pro
A verified account may start one 14-day personal-vessel trial shared across supported platforms only after the user explicitly confirms the start. The trial does not begin merely because the app is installed, an account is created, the user signs in or access status is checked.
During the trial, personal operational access is limited by the policy shown in the current app build. After the trial expires, new personal operational work, protected imports or cloud mutations and Pro report generation are locked until Pro access is verified. Existing personal vessels and voyages remain available for review and deletion, with supported raw backup or export options where provided. The built-in Demo remains separate and is not for operational use.
TrimCargo Pro — All Platforms is a one-time, non-consumable purchase rather than a subscription. It is linked to the verified TrimCargo account and is subject to the product’s supported-device rules. The applicable store controls payment processing, displayed regional pricing, receipts, refunds and restoration. Access may be withdrawn when a transaction is refunded, cancelled or revoked.
A personal TrimCargo Pro licence is for the purchasing account holder’s own use. You must not share or provide another person with your account credentials, receipts, device slots or Pro access, and you must not rent, resell, sublicense, transfer or rotate any of them for another person’s use.
Reasonable replacement of the account holder’s own lost, replaced or upgraded devices is allowed, subject to security controls, rate limits and, where needed, support review. No particular automated device-replacement limit or workflow is promised as currently available.
Business, fleet or crew transfer rights require a separately offered plan if and when TrimCargo makes one available. A personal TrimCargo Pro licence does not include those rights.
To enforce these rules, TrimCargo may revoke a device’s access or downgrade access to Demo or read-only mode. Enforcement never deletes locally stored vessel or voyage data. Store-provider refund, cancellation and revocation rules continue to apply.
6. Transfers and cloud workspace
You may manually transfer supported voyage archives and vessel Master CSV files. Voyage archives use TrimCargo’s authenticated encryption format; Master CSV files are readable operational data. Archive key or password handling differs by platform and build, and operating-system backup or device transfer may not preserve installation-bound keys. Keep the source installation and original file until import and calculations have been verified on the destination device.
Optional cloud transfer is user-initiated, creates separate downloaded copies and does not replace your responsibility to maintain suitable records and confirm revisions.
7. No warranty
The apps are provided “as is” and “as available”, without warranties of accuracy, completeness, merchantability, fitness for a particular purpose or uninterrupted operation, to the fullest extent permitted by law.
8. Limitation of liability
To the fullest extent permitted by law, the operator is not liable for indirect, incidental, consequential, special or punitive loss arising from use of, or inability to use, the apps, including cargo loss, vessel damage, business interruption, loss of data, demurrage, fines or third-party claims. Rights that cannot be excluded under Australian Consumer Law remain unaffected.
9. Privacy
Use of the apps is also governed by the TrimCargo Privacy Policy.
10. Updates and termination
Updates may add, change or remove features. The licence terminates if you materially breach these terms. Provisions concerning data responsibility, warranty, liability, privacy and governing law survive termination.
11. Governing law and stores
These terms are governed by the laws of Australia. Store terms also apply when an app or purchase is obtained through Google Play, Apple’s App Store or Microsoft Store. Mandatory consumer rights prevail where applicable.
12. Contact
Questions about these terms: support@trimcargo.com.au.